Improving Accessibility of Public Transport Information for the Blind

Information that sighted commuters take for granted in Copenhagens public transportation network is often inaccessible to people who are blind or partially sighted. We identified potential improvements to the accessibility of transit information to recommend to the Danish Association of the Blind. We determined the main challenges blind and partially sighted people face when accessing transit information; observed the current accessibility of the system; and evaluated accessible solutions to identify the best potential improvements. Based on our findings, we recommend expanded use of audio announcements, stricter regulation for bus operators, increasing the accessibility of mobile phone applications, and the implementation of beacon technology in the bus system